COVID-19 Practical Guidance for Charities

Practical Guidance

Strategic Guidance

Buckinghamshire based support 

The Clare Foundation are here to help charities on a 1-2-1 basis with their strategy and business redesign, crisis management, support with advocacy where appropriate and lobby on behalf of the sector at county council level and beyond.  Please call Martin Gallagher on 07730 762900 or send an email to if you or a senior leader from your organisation would like support

Community Impact Bucks provides advice for charities; community and voluntary groups and organisations working with volunteers and can advise you with bid writing.

Much COVID-19 guidance for businesses can also apply to charities. The most comprehensive local source of business information can be found on Buckinghamshire Business First’s website. 

If you are a Physical Activity and Community Sports Association, Leap, Buckinghamshire’s sport infrastructure charity can support you at this time. 

Action for Youth, is a Buckinghamshire based infrastructure charity that offers support and guidance to organisations supporting young people. 

UK Wide Support

Charity Excellent Framework Toolkits have been created to help you review your current / changed position as a charity and consider your next steps. 

ACEVO offers wide ranging support and guidance for charity CEOs. A good starting point is their FAQs

NCVO have produced a detailed blog on the implications of the Government’s Recovery Plan for charities.

NCVO also have a very detailed Know How sub-website that has practical advice on a range of operational issues.

Government Advice

In conjunction with the Charity Commission, the government has published advice for the charity sector including: responding to Covid 19; keeping people safe; working with businesses; charity SORP guidance; AGMs and meetings.

Company Debt have created a comprehensive hub of information bringing together government related emergency support programmes.

Government guidance for Community Interest Companies has detailed FAQs.

Risk Management Advice

Charity specific risk management advice from the government re identifying and managing risk. 

Zuich Municipal have produced guidance on Organisational Planning: Guidance on Pandemic Planning.

Charities Facilities Management Group have guidance on Business Continuity in the face of crisis

Cardinus Risk Management have a Covid 19 Health and Safety hub full of useful guidance. 

Re-opening Charity Retail Outlet guidance can be found via the Charity Retail Association. It is still in draft format but is a good starting point.

Finance Advice

Charity Finance Group brings together key information related to charity finance from furloughing staff; use of reserves and restricted funds; pensions; charity property; to what needs to be reported to the Charity Commission. They also include resources on remote working and supporting staff well-being.

Charity Tax Group has collated the guidance and announcements to inform charities on tax related matters based on updated government guidance on the job retention scheme and support packages.

NCVO have published guidance on Contingency Planning and Financial Implications. Some of this is similar to CFG above but also worth looking at in detail. 

Digital Support

For advice on how to adapt your digital offer see – Digital Charity. They have a wide range of articles ranging from creating a charity specific app to guidance for remote working to digital fundraising. 

Smarter Not Harder are running a series of free events for charities to support them in developing effective remote working practices amongst other topics. 

Investors in the Community offer a free platform for charities and local community groups to develop their projects and reach out for fundraising or volunteer support. They also work with businesses to encourage support of the projects hosted on the portal. 

Fundraising Advice

The Institute of Fundraising have detailed advice on how best to approach how to fundraise in the current circumstances. They also link to a wide range of other organisations working in this field. 

The Fundraising Regulator provides advice on how to approach different types of fundraising and how and when to cancel fundraising events. 

Fundraising – Us and Us Collective is a collective of industry specialists offering free support to charities who are looking to change their fundraising strategy. They offer free strategy advice and fee free campaign websites. 

Supporting Staff Advice

NCVO has published guidance including: preventing the spread of Covid 19; staff entitlements including sick leave; supporting staff working from home; supporting communities experiencing discrimination. 

Croner (an NCVO recognised organisation) offer free access to their 24 hour HR helpline. 

Signal have produced a really straightforward but impactful guide for employees working from home for the first time. 

NAVCA offer practical mental health guidance for staff who may experience vicarious trauma when dealing with traumatic calls or situations.

Voluntary Voice is a Mumsnet style portal for third sector employees to come together and share ideas and get support from each other. 

Working with Volunteers Advice

For practical guidance on working with volunteers see Community Impact Bucks detailed information. 

Take advantage of the skills of experienced employees who are currently furloughed but looking to volunteer through the Army for Good. A joint CSR Accreditation and Investors in the Community project. If you are a charity looking for skilled volunteers make sure to register. 

Health Guidance

Public Health England have published guidance on how to keep employees and the public safe from infection at this time. 

NHS have also published guidance on Coronavirus. 

Doctors of the World have the above NHS guidance in 32 languages. 

Directory of Social Change have a wide variety of advice on fundraising; management and leadership; finance; law;  governance; policy; and campaigns. Some information is free but many of their webinars are paid for. 

Need business support?

Buckinghamshire Council are working with Bucks Business First to help link businesses to organisations needing support at this time. If you are an organisation needing support, complete this form. 

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